Book Now

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is Suchipakari in the Amazon rainforest?

YES, Suchipakari is located in the Amazon rainforest, specifically in the Upper Napo tropical rainforest region in eastern Ecuador. It is known for being easily accessible from Quito Airport.

How do I get to Suchipakari Lodge?

The journey to Suchipakari Lodge often starts in Quito, the capital of Ecuador, which is well-connected to the world via its international airport. There are daily flights from major cities in South and Central America, as well as excellent connections from North America (Miami, New York, Houston, Atlanta) and Europe (Madrid, Amsterdam). Due to flight schedules, an overnight stay in Quito is usually required.

The trip from Quito Airport to the lodge takes about 4 hours. There is an extra charge for transportation, and you have three options: public bus, shared taxi, or private tourist transportation.

Suchipakari Lodge also offers private transportation that can pick you up from any city in Ecuador and bring you directly to the lodge.

Contact us to coordinate your trip to Suchipakari Lodge.

What is the weather like at Suchipakari Amazon Lodge?

The weather at Suchipakari Amazon Lodge is typically warm and humid, characteristic of the Amazon rainforest. Temperatures usually range from 77°F (25°C) to 86°F (30°C) throughout the year. The region experiences frequent rainfall, especially from December to May, making it lush and green. Despite the rain, there are plenty of sunny days, perfect for exploring the rainforest. Be prepared for occasional showers and pack accordingly with light, breathable clothing and rain gear.

What if my clothes get wet?

No need to worry if your clothes get wet from river-splashing or downpours! We offer a clothes laundry and drying service for all guests at an extra cost. Your garments will be returned within 12 to 24 hours of delivery, depending on demand. This service ensures you can continue enjoying your adventure without any inconvenience.

What animals can I expect to see at Suchipakari Lodge?

At Suchipakari Lodge, you can encounter a remarkable diversity of wildlife. The forest is home to an estimated 160 species of amphibians and reptiles, 123 species of mammals, and 262 bird species, including 36 endemics, fluttering through the canopy. You may also spot monkeys, sloths, anteaters, caimans, and even the elusive ocelot. The reserve, crisscrossed by swamps, waterfalls, and dramatic, verdant hills, provides habitats for these creatures.

While some animals are harder to spot, our guided trails and motorized canoe tours to areas like Isla Anaconda, Kawana Reserve, Caiman Lake, and the animal rescue center offer better opportunities for sightings. Additionally, a vast range of frogs, toads, and butterflies are easy to observe within the reserve.

Will I get bitten by mosquitoes?

There are fewer mosquitoes in the Suchipakari Forest than you might expect, but it's still advisable to take precautions. Wear long sleeves and pants, and use plenty of repellent while exploring the forest to minimize the risk of bites.

What about creepy-crawlies in my bedroom?

Outside your window may be abuzz with life, but inside, Suchipakari Lodge is a bug-free zone! To help keep it that way, we recommend not bringing food to your room, keeping your windows closed, and turning off the lights at night to prevent anything from coming in.

What are the check-in and check-out times at the Lodge?

Guests typically arrive at the lodge around 12:30 PM. Rooms are available for check-in after lunch, around 1:00 PM. Check-out is at 11:00 AM, with the possibility of a late check-out depending on availability. Please inquire at the reception for late check-out requests.

Do I have to bring my own boots and raincoats?

The Lodge provides rubber boots for all forest activities, which are thoroughly cleaned and disinfected between uses. Life jackets for river activities are also provided and carried by your guide.

Ponchos for rainstorms are available for purchase at the reception.

Can the Suchipakari Cuisine cater to my allergies?

Yes, the restaurant can accommodate most dietary requirements and allergies. Please inform the team of your needs before your arrival to ensure we can provide suitable options for you.

What are meal times?

Breakfast starts at 7:30 AM, lunch at 1:00 PM, and dinner from 7:30 PM. The kitchen remains open until the last guest has finished dinner.

Is there room service?

Yes, room service is available upon request.

What amenities are in the rooms and suites?

All our rooms come equipped with:

  • Towels, biodegradable soap, and shampoo
  • Reusable water flasks
  • Hot showers

Safe deposit boxes and hairdryers are available upon request at the reception.

Do I need any specific vaccinations to visit Suchipakari?

While there are no specific vaccination requirements for visiting Suchipakari, it is important to note that yellow fever and malaria are not registered in our area. However, the U.S. Centers for Disease Control and Prevention (CDC) recommends that travelers ensure they are up-to-date on routine vaccinations before any trip. Additionally, remember that Ecuador is a tropical country, and you are responsible for your personal health and safety while traveling abroad.

Packing List: What to Bring for the Suchipakari Rainforest

Check out our recommended packing list for the Suchipakari rainforest to ensure you have everything you need to make the most of your stay!

Top 10 Essential Items

  1. Passport
  2. Hat or Cap
  3. Fast-drying long-sleeve shirts or T-shirts in dark or earth tones
  4. Lightweight rain jacket
  5. Fast-drying lightweight pants in dark or earth tones
  6. Comfortable walking shoes
  7. Rubber boots (provided by the Lodge for outdoor excursions)
  8. Long, breathable sports socks (for use with rubber boots)
  9. Water shoes with non-slip soles (ideal for walking into waterfall pools)
  10. Bathing suit

Make sure to pack these essentials to make the most of your rainforest adventure!

Useful Items

  • Sunscreen
  • Binoculars
  • Camera and accessories
  • Light sweater or fleece
  • Small flashlight
  • Plastic pouches/Ziploc bags (to keep your belongings dry)

You can find these items and ponchos in our boutique.

The Lodge provides:

  • Rubber boots
  • Life jackets
  • Natural walking sticks
  • Refillable water bottles

For evenings at the lodge, we suggest casual attire.

Our Boutique

At Suchipakari Lodge's boutique, you'll find a curated selection of exploration gear, handicrafts, and essentials to ensure you’re well-prepared for your adventure. Don’t forget to pick up some of Ecuador’s renowned chocolate for friends and family or a Suchipakari exploration shirt as a memorable souvenir.

Available in Our Boutique:

  • Assortment of books and illustrated guides
  • Clothing items (shirts, tees, hats, caps, expedition-style pants)
  • Rain ponchos and raincoats
  • Artisanal products
  • Batteries
  • Personal hygiene items
  • Face masks
  • Binoculars

Please note that some items are subject to availability and prices may vary.

ABOUT ELECTRONIC PAYMENTS

How can I pay?

In the virtual store of Suchipakari Lodge you can make your transaction with the means of payment enabled for this purpose. You, according to the payment options chosen by the merchant, will be able to pay through (Diners, Discover, Visa and MasterCard); of all banks with current payment and with deferred payment, only the cards issued by Banco Pichincha, Diners, Loja, BGR and Manabí.

It is safe to enter my bank details on this website?

To protect your data Suchipakari Lodge delegate to HOTEL LINK by KOVENA the capture of sensitive information. Our payment platform complies with the highest standards required by the international PCI DSS standard for security in credit card transactions. In addition, it has SSL security certificate issued by Geo Trust a Verisign company, which guarantees secure communications by encrypting all data to and from the site. This way, you can feel safe entering your card information.
 
During the payment process, the browser displays the name of the authenticated organization, the authority that certifies it and the address bar changes to green. These features are immediately visible and give guarantee and confidence to complete the transaction in Placetopay.

KOVENA also features constant monitoring from McAfee Secure and electronic message signing with Certicámara.

Can I make the payment any day and at any time?

Yes, at Suchipakari Lodge, you can make your purchases online 24/7, 7 days a week, with just a click away.

Can I change the payment method?

If you haven’t finalized your payment yet, you can go back to the initial step and select your preferred payment method. Once the purchase is completed, changing the payment method is not possible.

Does paying electronically have any value to me as a buyer?

Yes, electronic payments incur an additional 6.5% cost for the buyer.

What should I do if my transaction was not completed?

First, check if you received a payment confirmation email in the email account you used for the transaction. If you haven't received it, contact Suchipakari Lodge to confirm the status of the transaction.

If your transaction was declined, verify the following:

  • Ensure your account information is valid.
  • Check if your account is enabled for online transactions.
  • Confirm that you have sufficient funds or available balance.

If you still encounter issues, please contact us at info@suchipakari.com for assistance.

What should I do if I did not receive proof of payment?

For each approved transaction, you should receive a proof of payment with the purchase reference at the email address provided during checkout. If you do not receive it, please contact us at (+593) 992717038 or email info@suchipakari.com to request that the voucher be resent to the same email address used at the time of payment.

Terms and Conditions

Rates

Your room rate includes:

  • Relax Plan: Lodging and breakfast.
  • Nomad Plan: All meals, lodging, and 4 activities inside the reserve.
  • Discovery Program: Accommodation, activities inside and outside with a naturalist guide, all meals, and soft drinks, plus use of facilities.

Your room rate does not include: taxes, transportation from Quito or other cities, alcoholic or soft drinks, spa services, and additional services (available at an extra cost).

Important

Due to the location and logistics of reaching Suchipakari Lodge, we recommend booking in advance to coordinate all details for your trip.

Payment Policies

To confirm your reservation, a partial or full deposit is required upon booking.

  • Full Payment: Required 15 days before your check-in date. This payment is non-refundable in case of cancellations or modifications.
  • Non-Refundable Rates: If your booking includes a non-refundable rate (discount or promotion), full payment for the entire stay is required at the time of booking. This payment is non-refundable for cancellations or modifications.

Cancellation & Modification Policies

  • Rescheduling: We encourage rescheduling your booking for another date within the same year instead of canceling.

  • Cancellation 15 Days or More Before Arrival: No charge.

  • Cancellation 14 Days or Less Before Arrival: Full payment is non-refundable (100% cancellation fee). This fee cannot be transferred to another booking.
  • No Shows: Charged 100% as a cancellation fee. This fee cannot be transferred to another booking.

We highly recommend purchasing travel insurance before your trip. While we strive to ensure a smooth and enjoyable experience, unforeseen circumstances can arise. Travel insurance offers peace of mind and financial protection against the unexpected.